Shipping times vary based on location and shipping method chosen. Typically, orders are processed and shipped within 2-3 business days some orders may take an additional 3-5 business days.

Yes, once your order is shipped, you will receive a tracking number via email to monitor your package's journey.

At Place of Aroma, we take pride in crafting our products with utmost care and attention to detail. As a result, we do not issue refunds for our handmade and carefully crafted products under normal circumstances. We stand by the quality of our items and strive for customer satisfaction. However, we understand that there may be instances where a product is received damaged or cannot be used due to our error. In such cases, we are committed to resolving the issue promptly and to your satisfaction. Custom orders and personalized items are final sale. Please see our return policy for more details.

We specialize in customizable aroma products, including handmade candles, scent profiles, and aroma accessories like electric lighters and wick scissors. We also offer mobile candle making workshops for events, team-building, and special occasions.

You can customize your product by choosing from our selection of scents, colors, and packaging options. For more detailed customization, please contact us directly to discuss your specific needs.

Yes, sustainability is important to us. We offer eco-friendly packaging and encourage the use of natural and sustainable materials in all our products and workshops.

No our products are free from parabens and phthalates